Issue link: https://www.massageandbodyworkdigital.com/i/68013
TELEPHONE CALL SCREENING QUICKLIST What's your name, please? _________________________________________________________________________________ And your phone number? _________________________________________________________________________________ What part of town are you calling from? _______________________________________________________________________ Where did you hear about me? Was this a referral? ________________________________________________________________ What prompted you to call me now? For relaxation? _______________________________________________________________ Are you responding to stress, injury, or illness? ___________________________________________________________________ What type of massage are you looking for? _____________________________________________________________________ Which areas of your body would you like to address or are causing you pain right now? ____________________________________________________________________________ Have you seen a doctor about that? __________________________________________________________________________ Have you had an accident or work-related injury lately? _____________________________________________________________ What type of work do you do? This may help in my assessment. ______________________________________________________ When is the last time you had a massage? ______________________________________________________________________ Where was this? ________________________________________________________________________________________ Was the massage benefi cial to you? __________________________________________________________________________ Was there anything that stood out as being helpful or not helpful? _____________________________________________________ What would make the massage session a success for you? __________________________________________________________ What are your expectations for this session? ____________________________________________________________________ Will the session be charged to an individual or business? ____________________________________________________________ Will anyone else be attending the session with you, such as your spouse, children, or a friend? ______________________________________________________________________ RED FLAGS • "I'm lonely." • "I broke up with my partner recently." • "I'd like to meet someone new." • "I just moved to the area and don't have any friends." • "I've been depressed." • "I want every part of my body massaged." • "What do you look like?" • "Can I massage myself during the session?" • "What will you be wearing during the massage?" • "Do you work the groin area?" • "I want a massage right away."