Issue link: https://www.massageandbodyworkdigital.com/i/230373
CL ASSROOM TO CLIENT be charged a $20 processing fee. Business hours are from 8:00 a.m. to 8:00 p.m. Walk-in appointments are accepted if therapists are available. Children and teens are welcome, but an adult guardian must be present with the minor in the treatment room for the entire session. Clients receive $10 off their first massage at Any Massage Clinic. Clients receive $10 toward a massage for each friend or family member they refer to the clinic. Occasionally coupons for discounts on services are sent as part of our client newsletter. Sign up for our free newsletter with the receptionist. A tip to the therapist for exceptional service is optional, but appreciated. Expectations and Rights The client is expected to demonstrate good hygiene and not use illegal drugs or alcohol before the session (the use of drugs and alcohol make it unsafe for a client to receive massage). Clients and therapists are expected to refrain from any behavior of a sexual nature, including sexual jokes, nicknames, or immodest conduct. Sexual behavior from the therapist toward a client is grounds for therapist termination and may lead to a formal complaint filed with the state board of massage. This may lead to the loss of the therapist's license. Sexual behavior from the client toward the therapist is inappropriate and will lead to the termination of the session and refusal of further service. The client has a right to prompt, professional service in an environment that is clean, private, and safe. Client information is not shared with any members of the public or other health-care providers unless the client releases the information in writing. A court of law may order the client's health-care records released to the court as part of a legal proceeding. Therapists are obligated to report information about the abuse of a child, elderly person, or mentally or physically challenged person in the event that such information is related during the session. Therapists are obligated to report threats of self-harm, or threats that the client plans to harm another person, to authorities. The client has the right to end the session at any time should they feel dissatisfied or uncomfortable with the session in any way. Clients who are dissatisfied with a therapist are encouraged to contact the clinic manager. Formal complaints can be filed with the state on the Board of Massage website. Your Massage Session After you complete the health intake form, the therapist will take you to a private treatment room, review the form with you, and discuss your goals for the session. The therapist will customize the massage to meet your specific needs within the limits of his or her training and scope of practice. The therapist will then leave the room while you undress and position yourself under the drape on the massage table. Only the area being massaged at the time is undraped as the session proceeds. The breasts, genitals, and anus are never undraped during a session, and every effort is made to respect and protect both the client's and therapist's modesty. You may leave on your underclothing if you prefer. While the therapist will ask you a few questions—for instance, about the comfort of the stroke pressure, room temperature, or choice of session music—and you should let the therapist know immediately if you are not comfortable, other conversation during the session is generally discouraged. Silence allows you to relax fully and enjoy the session. 42 massage & bodywork january/february 2014