Issue link: https://www.massageandbodyworkdigital.com/i/1256819
N e w ! A B M P P o c k e t P a t h o l o g y a t w w w. a b m p . c o m / a b m p - p o c k e t - p a t h o l o g y - a p p . 3 WHAT'S INSIDE? JULY/AUGUST 2020 FEATURES 60 MISSING THE MARK Despite our best intentions, bodyworkers miss the mark in ways large and small. In a field that is focused on wellness, recovery, and relaxation, it can seem like bad branding to turn a spotlight on the errors, unexpected outcomes, and injuries we can cause our clients. But it is exactly this kind of honest reckoning that will improve our outcomes over time, improve client satisfaction, and give us confidence that we are using the best possible practices in our profession. By Robyn Scherr 68 DIGITAL WALLETS While touch-free payment solutions have not been as popular in the United States as in other parts of the world, they are becoming more common—and more significant—as we all seek ways to limit the number of surfaces we touch outside the home. Now is the time for you and your clients to embrace contactless payment technology. And, fortunately, it is easy to adopt this cleaner, safer way to pay—and to get paid. By Lisa Bakewell 74 DIVERSIFY YOUR PRACTICE Many therapists were left without a revenue stream during stay-at-home mandates. Even seasoned practitioners who had been through other economic downturns were caught off guard. However, some practitioners recognized long ago the importance of diversifying their practices and already had other streams of income in place. Practices that were able to weather this storm (and whatever the future holds) are the ones who have a diversified approach. By Irene Diamond 52 SCAR TISSUE Skilled manual therapy professionals can assist medical management teams with augmenting wound-healing processes, early detection of nascent issues, and evaluating and treating existing issues. The inclusion of manual therapy into an interprofessional approach to client-centered scar tissue management contributes to achieving better outcomes and mitigating cost and other burdens associated with pathological scarring. By Catherine Ryan