Massage & Bodywork

MAY | JUNE 2018

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Less phone tag with clients. More convenient for my clients. Automatic reminders and follow-ups. After doing research, I realize I have control over appointment times and breaks and I can restrict new clients from booking without approval. I don't think I'll be able to control my own schedule. I think new clients will be able to book without proper screening. Technology will fail and it won't work right. I'll set it up incorrectly and my schedule will be a mess. I fear I'll lack control over my schedule. I fear I don't have the technology skills. Possible NEGATIVE Outcomes What If? 1 2 FACT FICTION 3 After doing research, I realize I have control over appointment times and breaks and I can restrict new clients from booking without approval. I think new clients will be able to book without proper screening. vs. Yes! I'm going to do it. I'll start by researching scheduling programs to choose the correct one for my practice. 4 5 Possible POSITIVE Outcomes Support People: My colleague Sonja, who uses online scheduling, to help me get set up. Training/Resources: Watch the training videos on the program website. I fear I'll lack control over my schedule. Name It! Identify the barrier and list its possible sources. Yes/No? Yes! List your action steps. No. On to the next idea! Barrier Analysis Form IDEA: Start using an online scheduling program

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