Massage & Bodywork

January/February 2012

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WHAT'S INSIDE? JANUARY/FEBRUARY 2012 64 BETTER COMMUNICATION, BETTER PRACTICE ABMP's director of education outlines her tips for successful client-therapist relationships. By Anne Williams 74 HOW TO WORK WITH DIFFICULT CLIENTS KEEPING CLIENTS This MT and entrepreneur took a hard look at how 56 he could fortify his business. He realized that quality, consistent communication was the answer. Here Dirk McCuistion shares his insights about client retention. By Rebecca Jones ON THE COVER 20 MASSAGE SHEETS 56 KEEPING CLIENTS 74 DIFFICULT CLIENTS 82 11 LAWS OF LIKABILITY Cover image by Rick Giase Photography. You've been there! Read how strong boundaries, policies, and a little TLC can help. By Vanessa King 82 THE LAWS OF LIKABILITY Check out these 11 laws, because they will influence your professional success. By William J. Lynott 86 EMOTIONAL FREEDOM Author Judith Orloff, MD, underscores the importance of internal balance for practitioners. By Lynda McCullough

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