Different Strokes
the voice of ABMP
NEW BENEFITS FOR ABMP CERTIFIED MEMBERS page 3
See page 7 for more details
The number of new
images added to the
ABMP Photo Library.
continued on page 2
UMB Visa Credit Card
Customized cards &
reward points for you
c
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f
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b
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Client feedback is one of
the best tools for creating
a healthier practice. It's
sometimes hard to hear, but
honest client criticism is like a
business consultant showing
you the error of your ways—
for free. The trick is to listen.
What Do Your
Clients Say About
You?
March/April 2014
Healthy
Practice
By Karrie Osborn
