Massage & Bodywork

March/April 2013

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Many practitioners use iPads or other small tablet computers to enhance their sessions. Auden Ledahl in Colorado is one such tech-savvy businesswoman: "I like to use an iPad for SOAP notes, anatomy demonstrations, looking up contraindications, and bookkeeping. It's easy to keep with me, and everything is cloud-based so I can access info from my phone or home computer." One of the biggest advantages of the Internet is the ability to look up any information you need at a moment's notice. "I have Netter's Atlas of Human Anatomy, many massage therapy books, and a trigger point app on my Kindle Fire tablet," says Susan Coyle Clingman of Colorado. "It's portable, and I can show clients things much easier than fl ipping through pages in a paper book." Apps like Pocket Body or Muscle & Bone Anatomy 3D give you a vast library of information in the palm of your hand. Make scheduling easy Allowing clients to view your scheduling availability and choose their own appointments on their own time with an online scheduling service can sometimes mean the difference between booking another appointment, or sitting around for an hour wishing for a paying client. Most schedulers allow you to approve and manage your clients' requests, automatically send appointment reminders, and some can even take a credit card number at the time of booking in case of a no-show. "I have recently added online scheduling through Full Slate and absolutely love it," says Diana Kane of Maryland. "No more losing a client because they kept calling around while I was busy with another client on the table!" tips & Tricks at Your Fingertips my clients and i exchange text messages to schedule appointments and send reminders. i also send all new clients a welcome email, and offer specials on facebook. Bethanne Beisner, Colorado i keep my massage business documents on Dropbox (www.dropbox.com) so i can update them from my phone, laptop, or office Pc. Charlotte Stowers Jones, texas i could not live without online scheduling through my iPhone. it is one of the reasons i have a 95 percent retention rate with clients. Fred Krazeise, Virginia With my Windows 8 tablet and digitizer pen, there's no more scanning signatures! Monica Restrepo Jones, Florida Make sure you connect with us to get your voice heard in next issue's Tell Me … www.facebook.com/ABMPpage @ABMPmassage http://abmp.us/LinkedInMT mp www.massageprofessionals.com www.abmp.com. See what benefits await you. 21

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